Reduction in Time to Perform IT Infrastructure Audits
Physical inventories of IT infrastructure assets were time consuming and required extensive data quality checks and validation. Enhancements to existing tools and process improvements were identified. Business Challenge In support of an ITSM-based Asset Management process, Falconwood was tasked with performing extensive physical audits of approximately 140,000 IT infrastructure assets throughout the Navy’s facilities in the continental United States. The audits required collecting data...
